Why hotel restaurants end up disconnected
Plenty of small hotels run an in-house restaurant, but the billing often lives on a separate machine bought for a standalone eatery — good at ringing up food, unaware a guest even has a room. That gap shows up as a manual step every time: staff walk a chit over, or a guest pays cash at the restaurant that never makes it into the room folio.
What changes when POS and rooms share one system
With restaurant billing built into the same PMS as room management, an order can be added straight to a guest's room folio instead of settled separately at the counter. One cashbox, one end-of-day reconciliation, one system to check when a guest disputes a charge — rather than cross-referencing two machines that don't talk to each other.
Restaurant POS is included from the
Growth plan (₹1,999/month) upward. Room reservations are on every plan, including Lite.
What this doesn't replace
This is built for a hotel's own in-house dining tied to guest stays — not a full multi-outlet restaurant chain POS. A hotel running one restaurant for its guests and walk-ins is exactly the fit; a large standalone restaurant business would want a dedicated restaurant POS built for that scale instead.
See how billing, rooms and restaurant fit together on the Orajic HMS page.
Frequently asked questions
Which Orajic HMS plan includes restaurant POS?
Restaurant POS is included from the Growth plan (₹1,999/month) upward. Room reservations are on every plan, including Lite.
Can guests charge restaurant orders to their room?
Yes — because POS and room billing sit in the same system, a restaurant order can be added to a guest's room folio directly instead of being settled as a separate cash transaction at the restaurant counter.
Does it handle GST on food separately from room GST?
Food and room charges are billed under their own line items so tax treatment stays distinct on the invoice, even when both appear on the same guest bill. As with room GST, confirm the exact applicable rates with your CA.
Is this meant for standalone restaurants too?
It's built for a hotel's in-house dining tied to guest stays and room-charge billing, not as a full standalone restaurant chain POS with its own multi-outlet features — for a hotel's own restaurant, it's exactly the fit; for a large independent restaurant business, a dedicated restaurant POS would go further.