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Practical writing from building Orajic HMS and the AI WhatsApp Assistant — no hype, just how things actually work.
What actually happens when a hotel scans a guest's ID — and the DPDP Act rules that govern where that data goes afterward.
How OTA commissions actually eat into a booking, and how to work out what a direct-booking channel is worth to your hotel specifically.
A realistic look at where an AI WhatsApp assistant genuinely saves time — and where it should still hand off to a person.