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FAQ

Questions, answered.

Everything about Orajic's products, pricing, data handling and support in one place.

General

What is Orajic?

Orajic is a product studio and AI-services company based in Solapur, Maharashtra, building software products and automation for working businesses across India.

What products does Orajic make?

Orajic HMS, a hotel management system, and an AI WhatsApp Assistant for customer messaging — plus custom process automation and bespoke AI software for individual businesses. See About Orajic.

Where is Orajic based?

Solapur, Maharashtra, serving businesses across India.

How do I get in touch with Orajic?

Call or WhatsApp +91 97655 33400, email [email protected], or use the contact form on the homepage.

Products

What is Orajic HMS?

A cloud hotel management platform for Indian hotels: Aadhaar OCR check-in, room and dorm bed management, restaurant POS, reservations, shift handovers, WhatsApp guest messaging and an OTA channel manager. See the full Orajic HMS page.

What is the AI WhatsApp Assistant?

An AI assistant that answers customer questions, captures leads and books appointments on WhatsApp, 24/7, in English, Hindi and Marathi. See the full AI WhatsApp Assistant page.

Do you build custom software beyond these two products?

Yes — process automation agents and bespoke AI-powered applications built around a specific business's operations.

Pricing

How much do Orajic's products cost?

Orajic HMS starts at ₹999/month; the AI WhatsApp Assistant is priced per business based on volume and setup. See the full pricing page.

Is there a free trial or free consultation?

There's no product free-trial, but every engagement starts with a free, no-obligation consultation to see if Orajic is a fit.

Security & data

How is my data protected?

Data is encrypted in transit, isolated per hotel/tenant, protected with hashed passwords and role-based access, and handled under our DPDP Act-aligned privacy policy.

Who owns guest data collected through Orajic HMS?

The hotel is the Data Fiduciary and decides what to collect; Orajic acts as the Data Processor, handling that data only to run the service on the hotel's instructions.

Support & getting started

What support do I get after signing up?

Standard support by WhatsApp, phone and email — including priority support — is included on every Orajic HMS plan.

Can I migrate from my current hotel system?

Yes, through Register Import, a one-time paid migration service for Orajic HMS that imports your existing ledger from CSV exports or photographed registers.

How do I start with Orajic HMS?

Sign up at hms.orajic.com/onboarding — your account activates automatically after payment.

How do I start with the AI WhatsApp Assistant or a custom project?

Book a free consultation by phone, WhatsApp, email or the contact form, and we'll scope it to your business.