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FAQ

Questions, answered.

Everything about Orajic's products, pricing, data handling and support in one place.

General

What is Orajic?

Orajic is a product studio and AI-services company based in Solapur, Maharashtra, building software products and automation for working businesses across India.

What products does Orajic make?

Orajic HMS, a hotel management system, and an AI WhatsApp Assistant for customer messaging — plus custom process automation and bespoke AI software for individual businesses. See About Orajic.

Where is Orajic based?

Solapur, Maharashtra, serving businesses across India.

How do I get in touch with Orajic?

Call or WhatsApp +91 97655 33400, email [email protected], or use the contact form on the homepage.

Products

What is Orajic HMS?

A cloud hotel management platform for Indian hotels: Aadhaar OCR check-in, room and dorm bed management, restaurant POS, reservations, shift handovers and WhatsApp guest messaging. An OTA channel manager is built and coming soon as an add-on. See the full Orajic HMS page.

What is the AI WhatsApp Assistant?

An AI assistant that answers customer questions, captures leads and books appointments on WhatsApp, 24/7, in English, Hindi and Marathi. See the full AI WhatsApp Assistant page.

Do you build custom software beyond these two products?

Yes — process automation agents and bespoke AI-powered applications built around a specific business's operations.

Pricing

How much do Orajic's products cost?

Orajic HMS starts at ₹999/month; the AI WhatsApp Assistant is priced per business based on volume and setup. See the full pricing page.

Is there a free trial or free consultation?

Orajic HMS can be started on a free trial with no payment and no card, straight from the signup page. For custom automation and AI projects there is no trial, but every engagement starts with a free, no-obligation consultation to see if Orajic is a fit.

Security & data

How is my data protected?

Data is encrypted in transit, isolated per hotel/tenant, protected with hashed passwords and role-based access, and handled under our DPDP Act-aligned privacy policy.

Who owns guest data collected through Orajic HMS?

The hotel is the Data Fiduciary and decides what to collect; Orajic acts as the Data Processor, handling that data only to run the service on the hotel's instructions.

Support & getting started

What support do I get after signing up?

Standard support by WhatsApp, phone and email — including priority support — is included on every Orajic HMS plan.

Can I migrate from my current hotel system?

Yes, through Register Import, a one-time paid migration service for Orajic HMS that imports your existing ledger from CSV exports or photographed registers.

How do I start with Orajic HMS?

Sign up at hms.orajic.com/onboarding — your account activates automatically after payment.

How do I start with the AI WhatsApp Assistant or a custom project?

Book a free consultation by phone, WhatsApp, email or the contact form, and we'll scope it to your business.