Home / Orajic FirstReply

Orajic FirstReply

Every WhatsApp message,
answered instantly.

We set up and run a front desk on the WhatsApp number you already use. It answers questions from your own price list, captures every enquiry and books appointments, day and night, in the language your customer writes in. Keep your WhatsApp Business app and step in from your phone whenever you want.

24/7
Always replying
90%
Queries auto-resolved
3
Languages: EN / HI / MR

Where it fits

Frequently asked questions

What does Orajic FirstReply actually do?

It answers incoming WhatsApp messages in natural language, day and night — answering questions, qualifying leads, and booking appointments — then hands the conversation to your team whenever a person is needed.

What languages does it support?

English, Hindi and Marathi, so it can talk to customers in the language they're actually messaging in.

Will it ever hand off to a real person?

Yes. The assistant is built to recognize when a conversation needs a human — a complaint, an unusual request, a sensitive question — and hands it to your team instead of guessing.

What kinds of businesses use it?

Any business that gets repetitive WhatsApp questions and can't staff someone to answer them 24/7 — clinics, salons, coaching classes, real estate, hotels and local service businesses are common fits.

Does it work with my existing WhatsApp number?

Yes. You keep your number and keep using the WhatsApp Business app on your phone. We connect the official WhatsApp line to the same number, so your own replies and the front desk's replies sit in the same chat. When you reply from your phone, the front desk stops answering that chat so you are never talked over.

What will I pay Meta from 1 October 2026?

Meta gives every business number 1,000 free replies a month. After that Meta charges ₹0.115 + GST per reply, billed by Meta directly to your card. We add no markup. Replies you type yourself in the WhatsApp Business app stay free.

How is this different from a generic chatbot?

It's built and tuned per business rather than a one-size-fits-all script — trained on your services, pricing and common questions, not a rigid decision tree.

How much does it cost?

₹1,499 a month (list price ₹2,999), including 3,000 replies — about 400 customer chats. Extra replies are ₹499 per 1,000. Setup is done for you. You pay month to month and can cancel anytime.