Nivant Lodge: the hotel Orajic HMS was built on.
Before Orajic HMS was a product other hotels could subscribe to, it had to run one hotel's real, daily operations. That hotel was Nivant Lodge.
Why start with one hotel
Most hotel software is designed in a spreadsheet, then sold to hotels to see if it fits. Orajic HMS was built the other way around: every feature had to work on a real front desk, with a real guest standing there, before it was considered done. Nivant Lodge is that hotel — the original property Orajic HMS was built and refined on, and still runs on today.
Before Orajic HMS
The old way
- Guest details copied out by hand into a paper register at check-in
- ID proof checked visually, not stored or searchable
- Rates and availability updated separately on every connected OTA
- No direct-booking channel — walk-ins and OTA bookings only
- Shift changes handed over verbally, with no written trail
On Orajic HMS
- Aadhaar OCR scans ID and fills the guest register automatically
- ID images and guest data encrypted and stored under DPDP-aligned handling
- Rates and availability sync two-way to every OTA from one channel manager screen
- A direct booking page and online check-in take commission-free reservations
- A mandatory shift handover log keeps every changeover accountable
What actually changed at the front desk
The clearest difference is at check-in. Instead of a staff member manually copying a guest's name, address and ID number into a register, they scan the ID and Orajic HMS's Aadhaar OCR reads it directly — the register fills itself in seconds. The same guest can also message the hotel on WhatsApp in English, Hindi or Marathi and get an instant reply, instead of a call going unanswered during a busy shift.
On the revenue side, Nivant Lodge no longer depends on OTAs for every booking. A direct booking page and online check-in let guests reserve directly — and because Orajic doesn't charge a per-booking commission the way OTAs do, every direct booking keeps more of what the guest actually pays.
Why this matters if you're evaluating Orajic HMS
Every hotel considering new software is really asking one question: will this actually hold up on a busy Saturday night? Because Orajic HMS was proven on a real, operating hotel before it was ever offered to anyone else, the answer isn't a sales pitch — it's the same platform Nivant Lodge still runs today. See the full feature set on the Orajic HMS page, or the plans and pricing to find where your hotel fits.